
Privacy Policy
Effective Date: December 27, 2024
At Cuddly Hair, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using our website and services. By accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect two types of information from you:
- Personal Information: This includes details such as your name, email address, phone number, billing and shipping addresses, and any other information you provide when making a purchase or contacting us.
- Non-Personal Information: This includes information such as your IP address, browser type, device information, and usage data, which is collected automatically through cookies or other tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and ship your orders, manage payments, and provide customer support.
- Communication: To send order updates, promotional emails, and other relevant information with your consent.
- Website Improvement: To enhance the user experience, tailor content to your preferences, and improve our products and services.
- Legal Compliance: To comply with applicable laws and protect against fraud or unauthorized transactions.
3. Data Sharing
We do not sell, rent, or trade your personal information. However, we may share your data with third-party service providers in the following cases:
- Service Providers: We may share your data with trusted partners who assist with order fulfillment, payment processing, and website maintenance. These partners are required to protect your data.
- Legal Requirements: We may share your information if required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, personalize content, and improve functionality. You can disable cookies in your browser settings, but doing so may affect some website features.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct or update inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review this policy regularly for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Street: Garage Kigali Super Carrosserie, Kigali, Rwanda
- Phone: +250 78 8448643
- Email: info@cuddlyhair.com
- Website: cuddlyhair.com