Sales Policy
Effective Date: December 27, 2024

At Cuddly Hair, we are committed to providing high-quality products and excellent customer service. By placing an order with us, you agree to the terms outlined in this Sales Policy. Please read it carefully before making a purchase.

1. General Terms

  • Agreement: By using our website and purchasing our products, you agree to comply with the terms and conditions of this Sales Policy.
  • Right to Modify: Cuddly Hair reserves the right to update or change this policy at any time, and the changes will take effect immediately upon posting on our website.

2. Product Availability

  • Stock: All products listed on our website are subject to availability. In the event that an item is out of stock, we will notify you and either offer an alternative or issue a refund.
  • Product Descriptions: While we aim to provide accurate product descriptions, Cuddly Hair does not guarantee the accuracy, completeness, or timeliness of product information, including colors, sizes, and prices.

3. Ordering Process

  • Order Confirmation: When you place an order, you will receive an email confirming your order. This is an acknowledgment that we have received your order, but does not mean the contract is complete.
  • Order Acceptance: Your contract with Cuddly Hair is formed when we ship the product to the address provided.
  • Cancellations: Orders can be canceled before processing or shipping. Once an order has been dispatched, please refer to our Refund and Returns Policy for further steps.

4. Pricing and Payment

  • Pricing: All prices are listed in [currency] and are subject to change without notice. The final price will include taxes, shipping, and handling fees, which will be added at checkout.
  • Payment Methods: We accept a variety of payment methods, including [list payment methods]. Payment must be completed at the time of purchase for your order to be processed.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees will be calculated based on the weight, size, and destination of your order.
  • Processing Time: Orders are typically processed within [X] business days. Delivery times depend on your location and the shipping method selected.
  • Delivery Responsibility: You are responsible for providing accurate shipping details. Cuddly Hair is not liable for delays, lost, or misdelivered packages due to incorrect address information.

6. Returns and Exchanges

  • Returns: We accept returns within [X] days of delivery, provided the product is unused, in original packaging, and in the same condition as when received. Please refer to our Refund and Returns Policy for more details.
  • Exchanges: If you receive a damaged, defective, or incorrect product, we will assist you with an exchange or provide a full refund, as per our Refund and Returns Policy.

7. Warranty and Guarantees

We stand behind the quality of our products. If you receive a product that is defective or does not meet the specifications outlined on our website, please contact us immediately for assistance.

8. Privacy and Data Security

Your privacy is important to us. We handle all personal and payment information in accordance with our Privacy Policy, which describes how we collect, store, and protect your data.

9. Limitation of Liability

Cuddly Hair is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website. Our total liability is limited to the amount paid for the product(s) in question.

10. Governing Law

These Sales Terms are governed by the laws of [country or state], and any disputes related to these terms will be handled by the courts of [location].

11. Modifications to Sales Policy

We may update this Sales Policy at any time. Any updates will be posted on this page with the updated Effective Date. You are encouraged to review this policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this Sales Policy, please feel free to contact us: